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When will my tracking information appear?
Tracking events are typically available within 24-48 hours after you have received your order confirmation from the e-commerce retailer or marketplace. If no tracking events are available after 48 hours of receiving your order confirmation, please contact the e-commerce retailer or marketplace.
When should I expect delivery?
Delivery times are based on the shipping service selected by the e-commerce retailer or marketplace. For items shipped within the United States; your package will be delivered by your United States Postal Service (USPS) carrier at the time they typically deliver your mail or other delivery service provider. For international packages, they will be delivered by the local delivery service provider for the destination country. The delivery service provider can be either the local post office or another delivery company. Please check your mailbox/post box for your package or any special notices requiring action on your part.
Who do I contact if I haven't received my package?
If your package exceeds the expected delivery time, your shipment may have experienced a delay. Please note, delivery delays can be caused by weather events, holidays, customs issues, labor strikes or other uncontrollable events . If your package has not arrived after the expected delivery time, please contact the e-commerce retailer or marketplace.
